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Cancellation & Refund Policy


Student Cancellations

Should you need to cancel your registration, please do so at least 10 working days before the training. After that timeframe, cancellations are subject to the full registration fee. If you do not cancel, and do not attend, you are still responsible for the registration fee. Substitutions are acceptable if prerequisites are met. 

How do I cancel a registration?

You cannot cancel a registration online. To cancel a registration, you must contact:
Trevor George


Cindy Hamilton

Please include your full name and address, registration details for the course you want to cancel (i.e. course code, title, and dates) and a day time phone number or email where we can contact you.

EKU Class Cancellations/Changes

Each class has a minimum enrollment that must be met in order for the course to be held.  Classes with low enrollment will be cancelled shortly before the starting date and refunds will be issued.  For reasons beyond our control, it is sometimes necessary to change instructors, course content, location, time and date. Your understanding in these circumstances will be appreciated.  EKU reserves the right to cancel, delay, or reschedule all classes due to unforeseen circumstances including, but not limited to, inclement weather, mechanical breakdowns, interruptions in water and electrical service, construction, an act or regulation of government authority, strike, emergency, and safety and health concerns.  If a class is canceled, every effort will be made to reschedule the class for an alternative mutually agreeable date based upon availability.

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